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: "Solutionism is a crucial component of how Big Tech sells its visions of innovation to the public and investors. When Facebook became Meta and started advertising its approach to virtual reality, it aired an expensive, inadvertently depressing Super Bowl commercial that conveyed the message that physical reality is broken and the solution to everything that ails us can be found in virtual alternatives. The message sank in, and today we have law enforcement suggesting that the metaverse is “an online solution to the law enforcement recruitment problem” because it will allow potential recruits to have immersive experiences like driving police vehicles and solving cases. At the same time, Meta is making moves that reveal its solutionism as a PR strategy. Although the company was bullish on Horizon Workrooms, a metaverse product that allows teams to collaborate in VR, Mark Zuckerberg has done an about-face on allowing Meta employees to continue to do their jobs remotely. He’s also signaling a shift in company priorities from the metaverse to A.I.

Now solutionism is part of the current artificial intelligence hype cycle. While there’s no doubt that new A.I. products will significantly affect how we work, socialize, and play, we’re also drowning in a sea of hyperbole. So much so that the Federal Trade Commission has gotten involved and warned that the agency is concerned about companies exaggerating what their A.I. products can do. “AI hype is playing out today across many products, from toys to cars to chatbots and a lot of things in between,” the agency writes."

slate.com/technology/2023/03/c

SlateThe Delusion at the Center of the A.I. BoomBy Evan Selinger